Junior Systems Engineer

Junior Systems Engineer

  • Work in a supportive & structured environment
  • Fantastic work culture
  • Onsite parking
  • $48K + Super

About the company

Our client is recognized for their commitment in providing customised technology solutions for small-medium sized businesses. With this in mind they are looking for a Junior Systems Engineer to be the initial point of contact for all IT enquiries.

About the role

In your role as a Junior System Engineer you will be responsible for providing Level 1 & 2 support to clients both remotely and on site. You will be a confident individual that has great written and oral communication skills as well as exceptional customer service.

Role & Responsibilities

  • Providing both remote & onsite support
  • Desktop support/management
  • General Troubleshooting
  • Data Transfer
  • Printer setup
  • Completing system health checks and updates
  • Maintain and support client documentation
  • Assist in maintenance of internal systems

Skills & Experience

  • Minimum 2 years’ experience providing Level 1&2 support
  • Strong customer service
  • Have fantastic phone manner
  • Exceptional written and oral communication skills
  • Ability to resolve issues via email, over the phone & face to face
  • Strong problem solving/Analytical skills
  • Ability to support and work well within a team
  • Ability to multitask
  • Be a forward thinker and have a strong ability to prioritise issues and quickly resolve them
  • Active Directory/Exchange
  • Experience with Routers/servers/switches/firewalls
  • Basic understanding of Network protocols and technologies
  • Experience VMware, Shadow Protect and Veeam
  • Ability to perform Hardware set-up design and location
  • Microsoft Office Suite experience
  • Mac experience
  • Must have- Drivers licence and car
  • Desirable-  ITIL Certification

Culture

People enjoy working for our client because they are exposed to new technologies and are part of a young, vibrant and very supportive team that provide their employees a great work-life balance

How to apply

Click on the APPLY button to submit your resume. Due to an expected high number of applications, only shortlisted candidates will be contacted. resume@interfacerecruitment.com.au

 

Apply Now

  • Accepted file types: doc, docx, pdf.
  • This field is for validation purposes and should be left unchanged.

or call Jeremy on:

(03) 9426 4888

for a confidential discussion

Sign up to our newsletter

And receive news on hot new jobs, market trends & skills that are in high demand.